TINC Global Small Business Services
Something in your business should be easier.
Focused remote support for owner-led businesses that want practical help with one defined problem without committing to a large consulting project.
Focused support, by design
Practical help without the big consulting project.
TINC Small Business Services are designed for businesses that need useful outside perspective on one clearly defined issue. The work is tailored to your business, completed remotely and scoped before commencement.
Small Business Services
Choose the problem you want help with.
Restaurants, cafés, retail, hair, beauty, wellness and other service businesses can start with one focused issue.
Services begin from $295 AUD.
Customers getting confused?
Customer Experience Check
$295
Find where customers may be getting confused, frustrated or dropping off.
Request this serviceHarder than it should be to book or buy?
Website, Booking & Ordering Check
$345
Check how easy it is for customers to book, order, enquire or buy online.
Request this serviceEveryone doing it differently?
Staff Quick Guide
$295
Turn one recurring staff task into a clear, consistent guide or checklist.
Request this serviceCustomers struggling to choose?
Menu, Services & Product Clarity Review
$345
Make it easier for customers to understand what you offer and choose what suits them.
Request this serviceOne process driving you mad?
Make This Process Easier
$395
Simplify one frustrating or unnecessarily complicated process in your business.
Request this serviceNot sure what is actually wrong?
Small Business Health Check
$495
Find the biggest friction points and get clear priorities for what to improve first.
Request this serviceHow it works
Simple to request. Properly scoped.
You do not need to diagnose the business problem perfectly before getting in touch. Start with the service that sounds closest and TINC will confirm whether it fits.
Choose the service
Start with the problem that sounds most like yours.
Tell TINC what is happening
Provide the relevant links, screenshots, files or examples.
Scope is confirmed
TINC checks that the request fits the advertised service before work begins.
Receive practical findings
The agreed review or resource is completed remotely and delivered in writing.
If another TINC service would fit the issue better, TINC will explain the appropriate option before work begins.
Designed for useful progress
Focused support, with room to go deeper when needed.
Small Business Services are a starting point, not a limit on what TINC can help with.
What these services are designed for
- One owner-led business
- One clearly bounded problem or review area
- Remote delivery using agreed evidence
- A practical written outcome
- Straightforward scopes that can create useful progress quickly
When the issue is bigger
TINC also provides broader support across customer journeys, business operations, processes, systems, documentation, research, implementation and diagnostics.
Where several issues are connected, a larger individual, bundled or tailored engagement may be more useful than stretching a Small Business Service.
Service guides
Prefer to compare everything in one place?
Use the Small Business Services Price List for the six remote services on this page, or explore the wider TINC Services & Pricing page for broader support.
A few things to know
Clear scope before work begins.
Published prices apply to the defined Small Business Service scope. Any change to scope or price is confirmed before commencement.
Every request is reviewed before commencement. Expanded evidence, additional locations, multiple pathways, implementation or additional deliverables may require a revised scope and price.
One factual correction round is included for misunderstood supplied context. New evidence, changed direction or additional questions are new scope.
TINC provides business analysis, operational and customer experience support. Legal, financial, tax, HR, clinical, engineering, regulatory and other licensed professional advice is not provided by TINC.
Prices are shown in Australian dollars. Applicable GST, timing and any third-party costs are confirmed with the accepted scope.
Ready to fix something?
Tell TINC what is happening.
Choose the service that sounds closest to the problem, or simply describe what is getting in the way. TINC will confirm whether the request fits the Small Business Service scope before work begins.
Small Business Services are designed for focused, remote support within the published starting scope. Scope, exclusions, inputs, timing and total price are confirmed in writing before work begins.